Silicon Valley is a hub of innovation, but it also lives in a bit of a bubble. Many startups’ design decisions are based on assumptions that simply don’t apply or that fail to take into account the everyday realities facing low-income households. Services like Uber, for instance, might be available nationwide, but unless you live live in Florida, you’d better have a credit card and an internet-connected smartphone to use it. Neither should be assumed among low-income communities.Such technological disadvantages affect every aspect of lower-income peoples’ lives.

Read more: Want to Help the Poor? Why There’s Not Always an App for That –