Organizations with a high level of employee engagement operate like a high-performance engine, with every piston firing. Employee engagement can help organizations more successfully navigate change, and engaged employees are better able to cope with new and unanticipated situations, especially when leaders cannot be there to guide them to the answer.

However, employee engagement should not be taken for granted. The Real World Leadership series, a global study by the Hay Group division of Korn Ferry, shows there is a critical need to improve employee engagement — and to develop leaders who know how to foster cultures in which people are highly engaged. The survey, which included data from more than 7,500 business and human resources leaders in 107 countries, found that across all leadership levels, an average of only 36 percent of employees are “highly engaged.”

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