The result of the US election confirmed that too many people have become accustomed to the false comforts of the echo chamber, hearing only those voices that chime with ours. The political class around the world was not only dismissive of Trump as a person, but failed to grasp the despondency and frustration felt by many Americans who feel left behind by rapid technological, economic and social changes. Many of us failed to adequately comprehend the extent to which so many people feel dismissed — and disrespected — by political and economic elites, who have been the winners from 30 years of globalisation.

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